Shipping policy

Last Updated: February 2026

Thank you for shopping with DAYSHIFTWEAR. This Shipping Policy explains our order processing times, shipping charges, estimated delivery times, tracking procedures, and other important shipping information.

Shipping Area

DAYSHIFTWEAR currently ships exclusively to addresses within the United States.

We do not currently offer shipping to other countries or territories.

Order Processing Time

An order confirmation email is sent after your order is successfully placed and payment is confirmed. Orders are then prepared for shipment within 2–3 business days.

Business days are Monday through Friday and exclude weekends and public holidays.

Orders placed during weekends, public holidays, promotional periods, or periods of unusually high demand may require additional processing time.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Estimated Shipping Time

After processing, delivery to the United States generally takes approximately 9–12 business days.

The estimated total delivery time is:

  • Processing time: 2–3 business days
  • Shipping time: 9–12 business days
  • Total estimated delivery time: 11–15 business days from the date the order is placed

All delivery times are estimates and are not guaranteed.

Delivery may be delayed due to customs processing, carrier disruptions, severe weather, public holidays, peak shopping periods, incorrect address information, or other circumstances outside our reasonable control.

Shipping Origin

Our products are shipped internationally from our fulfillment partners.

Because orders may be dispatched from international fulfillment locations, shipments may pass through standard customs procedures before entering the United States.

Shipping Charges

Shipping charges for orders delivered within the United States are:

  • Standard shipping: $4.95 USD
  • Free shipping: Available on orders over $100 USD

The applicable shipping charge will be displayed at checkout before payment is completed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

You can track your shipment by:

  • Using the tracking link provided in your shipping confirmation email
  • Visiting the Track Your Order page on our website

Please allow up to 48 hours after receiving your shipping confirmation for tracking information to become active.

Tracking updates are provided by the shipping carrier and may not always appear immediately.

Customs Duties and Import Taxes

Because orders are shipped from international fulfillment centers, certain shipments may be subject to customs duties, import taxes, handling charges, or other government fees.

Unless otherwise stated during checkout, any applicable customs duties, import taxes, or clearance charges are the responsibility of the recipient.

These charges are not included in the product price or shipping fee.

DAYSHIFTWEAR does not control customs charges and cannot predict whether they will apply to a particular order.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing your purchase.

DAYSHIFTWEAR is not responsible for delivery delays, returned shipments, failed deliveries, or lost packages caused by an incorrect or incomplete address provided by the customer.

To request an address correction, contact us immediately after placing your order.

We cannot guarantee that an address can be changed after an order has entered processing or has already been shipped.

Delayed Orders

When your order has not arrived within the estimated delivery timeframe, please:

  1. Review the latest tracking information.
  2. Confirm that the shipping address entered with your order is correct.
  3. Check for any delivery notices from the carrier.
  4. Allow additional time for customs or carrier delays.
  5. Contact our customer support team with your order number.

We will review the available tracking information and assist you in locating your shipment.

Lost or Missing Packages

When tracking shows that a package has been delivered but you have not received it, please:

  • Check around your property and delivery location.
  • Ask household members, neighbors, reception staff, or building management.
  • Contact the shipping carrier for additional delivery information.
  • Contact DAYSHIFTWEAR with your order number and tracking details.

We will assist with reviewing the shipment, but we cannot guarantee reimbursement or replacement when the carrier confirms successful delivery to the address provided during checkout.

Returned or Undeliverable Packages

Orders may be returned to the sender when:

  • The shipping address is incorrect or incomplete
  • Delivery is refused
  • The package is not collected
  • The carrier cannot access the delivery location
  • Multiple delivery attempts are unsuccessful

When a package is returned to us or our fulfillment partner, contact our support team to discuss the available options.

Additional shipping charges may apply if the order must be shipped again due to an incorrect address, refused delivery, or failure to collect the package.

Order Changes and Cancellations

To request an order change or cancellation, contact us as soon as possible after placing your order.

We cannot guarantee changes or cancellations once an order has entered processing, been fulfilled, or been dispatched.

Contact Information

For questions about shipping, tracking, or delivery, contact us:

DAYSHIFTWEAR

Website: dayshiftwear.com

Business Address:
23 Rusciorului St., Entrance A, Apt. 15
Sibiu 550112
Romania

Email: support@dayshiftwear.com

Phone: +40 (749) 697-277